top of page

Privacy Policy

GAMBELL LOGISTICS LTD (“we”, “our”, or “us”) is committed to protecting your personal data and ensuring full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK privacy laws.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or use our logistics support services.

1. Information We Collect

We may collect the following types of personal data:

  • Identity Data: Name, surname, company name, job title.

  • Contact Data: Email address, phone number, business address.

  • Service Data: Details related to logistics enquiries, shipment information, documentation requests.

  • Technical Data: IP address, browser type, device identifiers, cookies.

  • Usage Data: Pages visited, time spent on site, interaction patterns.

2. How We Use Your Information

Your personal data is processed for the following lawful purposes:

  • To respond to enquiries and provide logistics support services.

  • To coordinate freight forwarding, warehousing, customs documentation, and transportation planning.

  • To maintain business records required by HMRC and UK law.

  • To improve website performance, security, and user experience.

  • To send important service-related updates or operational communications.

  • To comply with legal and regulatory obligations.

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your data based on:

  • Legitimate Interests (providing logistics support services).

  • Contractual Necessity (handling service requests, preparing documentation).

  • Legal Obligations (HMRC, Companies Act 2006 record-keeping).

  • Consent (when subscribing to optional communications).

4. Data Sharing

We may share data with:

  • Trusted logistics partners, carriers, warehousing providers.

  • Customs brokers and compliance authorities.

  • IT, hosting, and security providers.

  • HMRC or regulatory bodies when legally required.

All partners must comply with UK GDPR standards.

5. Data Retention

We retain personal data only for as long as necessary:

  • Operational/Service Data: Up to 6 years (HMRC compliance).

  • General Enquiries: Up to 12 months.

  • Technical & Cookie Data: As per cookie policy duration.

6. International Transfers

Where data is transferred outside the UK, we ensure:

  • Adequacy regulations, or

  • Standard Contractual Clauses (SCCs), or

  • Equivalent GDPR-level safeguards.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Object to processing.

  • Request data portability.

  • Withdraw consent (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

bottom of page